"clinical staff member" is likely not specific enough. There are significant differences in scopes of practice between aides, RNs, LVNs, etc. The patient will encounter the different roles over the course of the encounter and each will play a different part. These various roles should be factored into the list of personas.

Existing Wording:

Samir Patel (Clinical Staff Member)

(Comment 214 - imported by: Robert Dieterle)